Anton Van Biesen

Customer Strategy Expert

 design thinking – business development - business modeling – service design - lean

Identifying areas for improvement, holding brainstorming sessions, and coming up with fantastic ideas with the client is enjoyable. Seeing those same ideas have a significant impact on the bottom line and remarkably increase customer satisfaction is another level altogether. That's why I do it.

I'm a big fan of systematic analysis. Not overlooking anything, and finding the right levers to pull. My education in Physiotherapy and innovation taught me that. The various entrepreneurial and commercial roles afterwards only sharpened those qualities.